100 BD Help Center — The most trusted resource for players in Bangladesh

Running into occasional issues on an online betting or gaming platform is perfectly normal. Confusion about deposits, a bonus code not working, or suddenly forgetting your password — these things happen. Having a fast, effective support team makes all the difference. 100 bd takes this seriously, offering a fully Bengali-language help center available any time, day or night.

The most common deposit & withdrawal issues

Payment questions are among the most common from players in Bangladesh. Many first-timers feel unsure about depositing via bKash — but it's straightforward. Log in to 100 bd, go to the Deposit section, select bKash, enter the amount, and send the payment to 100 bd's designated bKash number. Enter the payment reference correctly and the funds will appear in your wallet within minutes.

Withdrawals may take longer if your account verification (KYC) is incomplete. To avoid delays, submit a photo of your National ID or passport right after registering. Once verified, all future withdrawals will process much faster.

Bonus FAQs

Many players have questions about the 100 bd bonus system. The most common one is: what does a wagering requirement mean? Simply put, bonus funds cannot be withdrawn directly — you first need to wager that amount a set number of times. For example, if the wagering requirement is 10x and your bonus is ৳500, you need to place ৳5,000 worth of bets before any winnings can be withdrawn.

One more thing — bonuses have a limited validity period. Wagering requirements typically need to be met within 7 to 30 days. So once you activate a bonus, it's best to use it as soon as possible.

Mobile App Download & Installation

The 100 bd Android app isn't available on the Google Play Store, but you can download the APK file directly from the Help Center. Before installing, go to your phone's settings and enable "Install from unknown sources." iOS users can install the app directly from the App Store. The app runs smoothly on mobile data, and push notifications keep you updated on live match scores and promotional offers in real time.

Keep your account secure

100 bd always wants your account to stay completely secure. A few simple habits go a long way. Use a strong password every time you log in. Keep two-factor authentication (2FA) enabled. Never share your login details with anyone. Avoid logging in over public Wi-Fi. If anything seems suspicious, contact the Help Center immediately.

Responsible Gaming Support

100 bd believes gaming should be a source of enjoyment, not stress. If you ever feel like things are getting out of hand, you can apply through the Help Center to set deposit limits or temporarily suspend your account. Our team handles these requests with complete confidentiality and no judgment.

  • Set deposit limits — daily, weekly, or monthly
  • Loss Limit — Betting stops automatically once you reach a set loss amount
  • Self-Exclusion — Take a break from 7 days up to 5 years
  • Cooling-Off Period — For Taking a Temporary Break

To learn more about these features, visit our Responsible Gaming Visit the page.